Horizon Support

How can we help?

Find answers, troubleshoot your service, manage your account, and get in touch with Horizon when you need us.

Support Center

Start with what you need help with.

Choose a support area below for troubleshooting steps, account information, service details, and other helpful resources.

Troubleshoot connection issues, improve Wi-Fi performance, understand your equipment, and find answers to common internet questions.

Check your connection performance and learn how to get the most accurate speed test result.

Get help with Horizon TV service, channel access, equipment, and common viewing issues.

Find help with residential phone service, calling features, voicemail, and phone equipment.

Get help with account access, invoices, payments, service questions, and billing assistance.

Review common installation, equipment, service, and account-related charges.

If you can't find what you need in the Support Center, contact Horizon and we'll help point you in the right direction.

Looking for service?

See Horizon's preliminary service availability and available packages for your location.